Pet Shop Management Course

Our Pet Shop Management course trains students on both the animal care and the customer service aspects of this job.

Shop Management involves advising customers about pet related products including food, grooming equipment, toys, accommodation and health products. For this type of work it is important to have relevant training and to have completed a Pet Shop Management Course.

Pet Shop staff need to have thorough knowledge about pet care and animal welfare as well as good customer care skills. Having detailed knowledge about products sold by the pet shop business is also important. Equally Pet Store Managers must have good knowledge about specific care requirements for a variety of animals as in many cases, customers rely heavily on pet shops for pet care advice. Other duties include, monitoring stock levels, ordering supplies, dealing with deliveries and processing sales.

There are over 4,000 pet shops and 600 aquatic centres in the UK, employing over 20,000 people between them.

Careers in the pet shop sector include working for an established pet shop or setting up your own pet shop business.



The Pet Shop Manager Course is a comprehensive, accredited Level 3 Diploma course relevant for a career managing or working in a pet shop.


Please contact us for more information about this accredited course.


Whilst pet shops may be the best places to equipment and pet food, toys etc they are not good environments to keep, hold or sell animals especially where they can be bought on impulse by anyone. However, many pet shops do not sell animals and they provide interesting working environments. This can be a great opportunity to educate people about what animals really need and what needs to be considered before obtaining a pet. As well as animal care, customer care also forms a large part of the work and having comprehensive knowledge about pet care products is important. Equally, candidates must have good knowledge about specific care requirements for a variety of animals as in many cases, customers rely on pet shops for pet care advice. Other duties include; monitoring stock levels, ordering supplies, dealing with deliveries and using the computer and till.

If you think you may be eligible for funding towards your studies, please visit the Course Funding section of our website for more information. 


Please contact us for more information about the many different animal care and welfare courses that we offer



About us, our accreditation and how to enrol