This module of the Veterinary Receptionist Course includes: How to handle animals in pain or distress, how to restrain animals in pain or distress and the transportation of animals in pain or distress.
Learn about the basic principles of first aid for companion animals and how to administer first aid in various situations.
In this veterinary course module, you will learn how to demonstrate customer service skills relevant to a veterinary practice, front-of-house management and explain how to minimise the spread of disease and infection in a practice
Know the range of services available at the practice. Understand that there are professional standards and limitations in the role of veterinary receptionist. Demonstrate sales and marketing skills appropriate to a veterinary practice.
Learn about the various animals kept as companion animals in the UK & restrictions on supplies. You will also learn to understand basic care skills for confined companion animals and non-confined companion animals.
Understand how to provide enrichment & exercise for companion animals. Recognise common health disorders learn how to carry out routine health checks. Understand nutrition & nutritional disorders found in cats & dogs and learn how to provide basic grooming & how to care for the older dog and cat.
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